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Notice to Illinois Clients

The following information regarding the actions American National has taken applies to all Illinois policyholders impacted by significant flooding in the following counties: Cook, Kane, Lake and McHenry.

In compliance with Bulletin 2017-03, American National has taken the following actions:

  • Implemented a moratorium on cancellations and nonrenewals for affected policyholders beginning July 12, 2017, through September 30, 2017.
  • Made provisions to allow time extension for affected customers related to claim submission, proof of loss, reporting of information, repairs, and submission of bills or payments of premiums.
  • Implemented steps to comply with all requirements of Bulletin 2017-03.

Illinois consumers are advised of the availability of the Illinois Department of Insurance Department for filing a complaint regarding any disaster-related dispute or issue. To report a complaint you may call the Department's toll-free complaint hotline at 1-866-445-5364, or file a complaint online at: https://mc.insurance.illinois.gov/messagecenter.nsf